Uber and Lyft have changed the way Texans travel, offering convenience and accessibility in cities like Dallas, Houston, Austin, and beyond. But when a rideshare accident happens, the situation can quickly become confusing. Questions about insurance coverage, liability, and your legal rights often arise immediately after the crash.
If you were injured in an Uber or Lyft accident in Texas, knowing the right steps to take can protect your health, your claim, and your ability to recover full compensation. Below is a step-by-step guide to help you navigate what to do next.
Seek Medical Attention Immediately
Your health should always come first after any rideshare accident. If you or anyone else is injured, call 911 right away. Even if injuries seem minor, it’s important to get checked by a medical professional as soon as possible.
Many serious injuries — such as whiplash, internal bleeding, or traumatic brain injuries — may not show symptoms right away. Medical records created immediately after the accident also play a crucial role in supporting a personal injury claim later.
Learn more about injury claims on our Personal Injury Lawyers in Texas page.
Contact Law Enforcement and File a Police Report
Texas law requires accidents involving injuries or significant property damage to be reported to law enforcement. When police arrive, they will document the scene, collect statements, and create an official accident report.
This report is extremely valuable when dealing with Uber or Lyft insurance companies and can help establish fault in your case. Always request a copy or the report number before leaving the scene.
Document the Accident Scene Thoroughly
If you are physically able, gather as much evidence as possible at the scene, including:
- Photos of vehicle damage and license plates
- The Uber or Lyft driver’s name and vehicle information
- Screenshots of your ride details from the app
- Contact information from witnesses
- Road conditions, traffic signs, and skid marks
This documentation can significantly strengthen your claim, especially if liability is disputed later.
Report the Accident to Uber or Lyft
Both Uber and Lyft require accidents to be reported through their apps. Once you’ve ensured everyone’s safety, submit an in-app accident report with basic details about what happened.
Keep in mind:
Uber and Lyft are large corporations with insurance teams focused on minimizing payouts. Be careful not to provide recorded statements or accept fault before speaking with a lawyer.
Understand How Uber and Lyft Insurance Works in Texas
Rideshare insurance coverage depends on the driver’s status at the time of the accident:
Insurance disputes often arise over whether the app was active or who caused the crash. These cases can quickly become complex, especially when multiple vehicles are involved.
If another driver caused the collision, your claim may fall under a car accident injury case instead.
Learn more about these claims on our Texas Car Accident Lawyer page.
Avoid Speaking to Insurance Adjusters Alone
Insurance adjusters — including those working for Uber, Lyft, or third parties — may contact you shortly after the accident. Their goal is often to settle quickly and for as little as possible.
You are not required to give a recorded statement or accept a settlement without legal guidance. What you say early on can be used against you later.
Speaking with an experienced rideshare accident lawyer ensures your rights are protected from the start.
Get Legal Help After an Uber or Lyft Accident in Texas
If you or a loved one was injured in an Uber or Lyft accident, you don’t have to navigate the process alone. Our experienced Texas personal injury lawyers understand rideshare claims and are ready to fight for the compensation you deserve.
Call (214) 817-1450 today.